JoinHealth by CBG 1.0

JoinHealth serves as a member engagement platform dedicated to individuals enrolled in group health, vision, and dental plans managed by Cobalt Benefits Group, including CBA Blue, Blue Benefit Administrators of Massachusetts, and EBPA. The platform offers a comprehensive suite of resources designed to help members effectively manage their health benefits, encompassing everything from claims and policy details to tailored, condition-specific solutions aimed at addressing gaps in care.

Key features of JoinHealth include:

• 24/7 Connectivity: Members can access crucial plan information and virtual ID cards at any time from any location.
• Immediate Support: The integrated messaging feature allows for secure communication with a dedicated customer service team, ensuring timely assistance.
• Care Finder: Members can easily search for doctors, hospitals, labs, and various healthcare professionals within their plan’s network when care is needed.
• Benefit Management: The platform facilitates seamless navigation through coverage details, tracking claims, reviewing explanations of benefits, and monitoring deductibles and out-of-pocket maximums.
• Well-being Enhancement: Personalized recommendations and reminders based on health data empower members to take proactive steps towards improving their health.

It is important to note that JoinHealth is not designed for emergencies and does not provide medical advice. For medical emergencies, members should call 911.

JoinHealth™ is offered through an arrangement with Cobalt Benefits Group LLC, an independent licensee of the Blue Cross Blue Shield Association. Authorized affiliate users include Blue Benefit Administrators of Massachusetts for businesses in Massachusetts, CBA Blue for businesses in Vermont, and EBPA LLC, an independent third-party administrator not licensed by or affiliated with the Blue Cross Blue Shield Association. Availability of JoinHealth™ features may vary based on individual member plans.